The other day I did something I never thought I would end up doing: I called Amazon support. Apparently, one of my kids inadvertently signed up for an Amazon Music subscription (yes, those apparently exist). I called the number after trying to resolve the issue online and getting nowhere. My expectations were pretty much nonexistent. But I gotta say, after explaining the situation, Amazon support was extremely helpful and resolved the issue. Not only that, but I was refunded as well.